Privacy statement

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Dobra Television Foundation   (hereinafter "we", "us", "our", etc.) is the owner of the website dobratv.com ("website"). We have created this privacy statement to show that we care about the privacy of our users and to inform them about the ways in which personal data is collected and processed on this website.

Please read this Statement carefully to learn how we collect, process, protect or otherwise use your personal data.

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Data Protection Officer

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The Dobra Televizija Foundation is registered in Bosnia and Herzegovina. We have appointed an external collaborator as a data protection officer so that you can contact him for any questions or complaints about our privacy policy or the handling of personal data. The name and contact information of our data protection officer is:

Amir Adilović
support@dobratv.com

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Data collection

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Personal data is any data relating to an individual whose identity is known or can be determined. An identifiable individual is a person who can be identified directly or indirectly, in particular with the help of identifiers such as name, identification number, location data, network identifier or with the help of one or more factors inherent to physical, physiological, genetic, mental , economic, cultural or social identity of that individual.

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We only collect your personal data when you voluntarily provide us with such information. We collect data about you when you fill out a form or when you sign up for the newsletter.

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You should be aware that non-personal information and data may be collected automatically through our Internet servers or through the use of "cookies". Click here to read our cookie policy.

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Examples of information about your use of the site include: the most visited and viewed pages and links on our website, the number of completed forms, time spent on the page, the most popular keywords that lead users to our site, your IP address, information collected through cookies, data of your device such as hardware settings, system activity, browser type, etc.

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Data processing

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We use the data obtained about you for one or more of the following purposes:

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• To personalize your user experience (collected information helps us better respond to your individual needs);

• To improve our website (we constantly strive to improve the offer of our website based on the feedback we receive from our visitors);

• To establish a primary channel of communication with you;

• To send occasional emails (regarding occasional news (if you wish), updates, information about similar products or services, etc.)

 

Links to third parties

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We do not offer or provide any third party services or products on our website.

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Use of cookies

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To find out how we use cookies, please read our cookie policy at www.gdprinformer.com/cookie-policy.

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Protection of your data

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In order to protect the personal data you send through this website, we use physical, technical and organizational security measures. We are constantly upgrading and testing our security technology. We limit access to your personal data to only those employees who need to know that information in order to provide you with some benefits or services. In addition, we educate our employees about the importance of data confidentiality and the preservation of privacy and the protection of your data.

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Data storage and retention period

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All data is stored in the databases and repositories of DigitalOcean's cloud server in Amsterdam, Netherlands. We will not transfer or store stored data to countries outside the European Union.

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We store and protect your personal data for the duration of your business relationship with us. We regularly delete personal data that you have given us for business or contact purposes after 12 months from the day you gave us that data.

Individual rights

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If you want to know ownscan we process your personal data, or if you want to access the personal data we have about you, please contact us at info@dobratv.com.

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You can also request information on: purpose of data processing, categories of personal data under processing; who else outside of our company received your personal data from us; what is the source of the personal data (if you have not directly provided it to us); and how long we will keep the data. You have the right to correct the personal data we hold if it is incorrect. You can also, with certain exceptions, request that we delete your data or stop processing it. You can ask us to stop using your personal data for direct marketing purposes. In many countries, you have the right to submit a complaint to the competent data protection authority if you are not satisfied with the way we handle your personal data. If it is technically feasible, based on your request, we will send you your personal data or transfer them directly to another data controller.

If you request us to send your personal data to info@dobratv.com, we will accommodate that request free of charge. If we are unable to comply with your request within a reasonable time, we will notify you of the date on which we will comply with the request. If for some reason we cannot fulfill your request, we will send you an explanation of why we did not fulfill your request.

 

Notification of personal data breach

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In the event of a personal data breach, we will inform you and the competent supervisory body  by e-mail within 72 hours about the extent of the breach, the data covered, the possible impact on our services and our planned measures for data security and limitation of any what harmful effects on individuals.

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We will not send you a breach notice if:

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• if there are technical and organizational protection measures (such as encryption) that have been applied to the personal data affected by the personal data breach, which make that data unintelligible to any person who is not authorized to access it;

• if we have taken follow-up measures to ensure that a high risk to the rights and freedoms of individuals is no longer likely to occur;

• if it would require a disproportionate effort (in which case we will notify you via public notice or similar equally effective measure).

 

Breach of personal data means a breach of security that leads to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access of personal data transmitted, stored and processed in connection with the provision of our services.

Your consent

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By using this website, you consent to this privacy policy.

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Changes to our privacy policy

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In the event of changes to our privacy policy, we will notify you on this page and update the privacy policy change date below as follows.

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This privacy policy was last modified on February 28, 2018.

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The right to complain to the competent authority

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At any time, you can submit a complaint to a supervisory authority regarding our collection and processing of your personal data. In Bosnia and Herzegovina, you can submit a complaint to the Agency for the Protection of Personal Data (AZOP)